These Terms and Conditions apply to all customers using GameislyLine shipping and delivery services in Uganda. By using our service, you agree to the following:
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1. Storage & Collection
Goods must be collected within 30 days of arrival.
After 30 days, storage fees may apply, or items may be disposed of.
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2. Insurance
Goods are transported at the customer’s own risk unless insurance is requested.
Insurance is available at an additional cost.
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3. Payments
All payments must be made only through official GameislyLine accounts or offices.
Customers will receive an official receipt for every payment.
No refunds without an official receipt.
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4. Packaging Responsibility
Customers are responsible for secure packaging of items.
GameislyLine is not liable for damages caused by poor packaging.
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5. Restricted Items
We only accept legal goods.
Prohibited items include: drugs, weapons, explosives, flammable items, powders, and other restricted substances.
Any illegal items will be reported to authorities.
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6. Accuracy of Information
Customers must provide correct details (recipient name, contact, address, package description, and weight).
GameislyLine is not responsible for delays or losses due to inaccurate information.
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7. Delivery & Pick-Up
Customers can pick up goods from GameislyLine offices or request delivery to their location (subject to arrangement).
Delivery times may vary due to customs clearance or unforeseen delays.
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8. Unclaimed Goods
Goods not claimed within 30 days may attract storage fees or be disposed of.
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9. Liability Limitations
GameislyLine is not responsible for:
Delays caused by customs, weather, or government regulations.
Loss or theft of uninsured goods.
Damages from poor packaging or restricted goods.
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10. Dispute Resolution
Any disputes will first be resolved amicably.
If unresolved, matters will follow Ugandan law and arbitration.
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11. Amendments
GameislyLine may update these Terms at any time.
The version in effect at the time of service will apply.
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